IT Strategy Archives - OdeBlog https://blog.odecloud.com/category/work/it-strategy-blog/ Business Technology and Talent Solutions Fri, 29 Nov 2024 22:17:42 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://blog.odecloud.com/wp-content/uploads/2023/11/odecloud_logo.jpeg IT Strategy Archives - OdeBlog https://blog.odecloud.com/category/work/it-strategy-blog/ 32 32 Key ERP Documents for a Successful ERP Implementation https://blog.odecloud.com/work/it-strategy-blog/key-erp-documents-for-a-successful-erp-implementation/ Fri, 29 Nov 2024 22:17:42 +0000 https://blog.odecloud.com/?p=18969 ERP Implementation is the key process of establishing a business on sound and safe grounds of legalities and governing statutes. Next to choosing the right Enterprise Resource Planning software for your business, implementation plays a vital role in organizational setup and overall wellbeing of the stakeholders at large. Thus, to ensure your organization is on […]

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ERP Implementation is the key process of establishing a business on sound and safe grounds of legalities and governing statutes. Next to choosing the right Enterprise Resource Planning software for your business, implementation plays a vital role in organizational setup and overall wellbeing of the stakeholders at large.

Thus, to ensure your organization is on the right track, consider these 4 essential ERP documents to drive the implementation success.

4 Key ERP Documents for Successful Implementation

1. Request For Proposal (RFP)

Request For Proposal (RFP) documents have all the content a buyer seeks from the ERP. It enlists the reasons for moving and planning to have or shift to an ERP.

RFP question answers and its related functionality documents the main core modules a business is looking out for. Having a read through this document brings in the base level understanding of why, how and what of an ERP Implementation.

2. Business Requirement Document and Functional Fit/Gaps

Once the ERP is selected, the next phase draws towards preparing the Kick-Off Meeting Deck. Following the Kick-Off – comes the preparation for drafting a formal Business Requirement Document mentioning the final pointers mutually decided to be included in the delivery scope.

A Fit-Gap Document mentioning what can and what cannot be achieved will be the second document to be prepared to get a clear picture on the implementation to be conducted over the ERP.

3. Work-Break-Down Structure (Project Plan)

A Work Breakdown Structure (WBS) is an important document to have before commencing the desired ERP Implementation for a client.

A WBS helps in aligning the requirements with the time constraints giving an overall overview of the time-based work deliverables to be implemented into the system.

This also highlights the resources allocated to the respective tasks and the status of each task as on the Start and the End Dates with a phased delivery against the project divided into – Initiate, Engage, Drive, Enable and Convert.

Thus, a WBS is nothing but the entire project execution plan at a glance.

4. Legal Documents for Implementation Partners and IT Support

Understanding the scope and duration of a project, it is beneficial to bring in Implementation Partners at an early stage, to share the business responsibilities – with an experienced partner who will bring in strategy and execution for the end-to-end project.

Alignment with the integration team, their fit-gaps to integrate systems is the key aspect to be focused before implementation to mitigate the possible implementation cycle delays and have a smooth start and end to the project.

Considering and abiding all these ERP Implementation documents, delivers a perfect and successful project completion. Thus, bringing-in transformative benefits to the organization at large!

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Why Move to NetSuite ERP from an On Premise ERP System https://blog.odecloud.com/work/know-how-tutorial-blog/why-move-to-netsuite-erp-from-an-on-premise-erp/ Tue, 19 Nov 2024 08:01:04 +0000 https://blog.odecloud.com/?p=18952 Here are the top 6 reasons why moving to a cloud-based ERP like NetSuite from an on premise ERP is the smarter choice for your business.

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In today’s soft-tech world, ERPs are the backbone of every industry, vertical and business. It regulates business processes and creates harmony between two distinct industry workflows. These systems can greatly improve the accuracy and efficiency of reporting. 

But with evolving market dynamics, economic shifts, and external challenges, how can you ensure your ERP system keeps up? Legacy on premise ERPs, especially those plagued by outdated versions, technical glitches, or storage limitations, often fall short. They can hinder growth instead of supporting it.

That’s why businesses are turning to modern cloud-based SaaS solutions like NetSuite ERP. These models go beyond fixed, patched, and disconnected on-prem ERP systems!

Here are the top 6 reasons why upgrading to a cloud-based ERP like NetSuite is the smarter choice for your business.

6 Reasons to Move to NetSuite from An On-Premise Legacy ERP

1. Greater Business Agility

A cloud-based ERP like Oracle NetSuite will provide accelerated time to value with continuous regulatory alignment. It can be assessed world-wide, anyplace, and anywhere, empowering mobile networking amongst the buyers and suppliers on forefront.

2. Quicker Version Updates

There remains no version locking! Every user can access the latest version update, switching to technology at a faster rate. This in-turn drives NetSuite users to be updated with industry wide latest upgrades and features.

3. Quicker Implementation and Deployment

With integrated data support, customizations become more accessible and operate in real-time. Thanks to its cloud-based architecture, NetSuite offers quicker implementation solutions that can be completed in days. This trumps the traditional on-premise models that often require months or even years to go live with a project.

4. Imbibed Latest Industry Solutions

NetSuite offers continuous version upgrades with just a click, ensuring your ERP is always up-to-date. Its user-friendly interface and resources like the SuiteAnswers and Help Section empower users with real-time solutions to industry challenges. This proactive approach gives businesses a competitive edge over outdated, on premise ERP systems.

5. Cost Effective

Cloud ERPs like NetSuite significantly reduce IT expenses by eliminating the need for extensive infrastructure, dedicated IT staff, and costly hardware setups. With a self-service model, businesses can streamline operations while cutting down on large upfront investments.

The savings can then be reinvested to improve customer experiences, enhance employee satisfaction, and drive overall business growth.

6. Best to Mitigate Security Breaches

On-premises ERPs often face security threats and need additional software to protect data and information. However, Oracle NetSuite has its own inbuilt 2 factor authentication mechanism to keep hackers at bay, mitigating security breaches and providing a secure environment to its stakeholders.

Takeaways

Thus, to avoid disruptive software version locks and escape the high-cost IT infrastructures, it is best to choose cloud based SAAS like NetSuite and overcome the On-Prem ERP challenges altogether!

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Essential Checks Before Choosing the Right ERP for Your Business https://blog.odecloud.com/work/it-strategy-blog/6-checks-before-choosing-the-right-erp-for-your-business/ Wed, 13 Nov 2024 16:59:54 +0000 https://blog.odecloud.com/?p=18939 Enterprise Resource Planning (ERP) systems are essential for today’s growing, tech-driven businesses. Whether your company has 25 employees or generates $500 million in revenue, ERPs play a crucial role in streamlining business operations and maintaining precise financial oversight. Choosing the right ERP system can enhance your organization’s processes, improving efficiency and compliance. Before you make […]

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Enterprise Resource Planning (ERP) systems are essential for today’s growing, tech-driven businesses. Whether your company has 25 employees or generates $500 million in revenue, ERPs play a crucial role in streamlining business operations and maintaining precise financial oversight. Choosing the right ERP system can enhance your organization’s processes, improving efficiency and compliance.

Before you make this critical decision, here are the top factors to consider to ensure the ERP you select is the best fit for your business.

6 Factors to Check for Choosing the Right ERP 

1. Business Model and ERP Requirements

Why do you need an ERP? What modules should the targeted ERP cover? Will this be an ERP or even a CRM will be sufficient for your business based on your model? What is the return on investment you are seeking from this ERP? And a lot more.

Clarity on what, when, how, and why questions will get you to the exact requirements your company is looking for here in the search of ERP.

2.Size of your organization

Size and volume of transactions in your organization define the structure of your ERP. While majority ERPs take care of the volume portion of transactions, it is always suggested to keep a volume check of transactions and not choose an expensive and bulky ERP when your organization is at a nascent stage.

3.Budget

Figure out the intended budget spend on ERP. Consider an inclusive budget covering licenses, implementation, potential customizations, and ERP support services. Calculate the expected return on the ERP implementation by reduced manual work hours and increased effectiveness in completing tasks on time.

4.Cost Compare Each Searched ERP

Create a search of ERP based on pointers 1 and 2 and filter them in respect to price.

Match your budgeted requirements with the offerings given in the ERP cost list.

Analyze each offering given by the suggested ERP in detail. Explore the reviews and comments posted by users for the ERP services offered.

5.Walk Through the Systems

Understand the complexity of the short-listed systems. Go in for user demos to understand the user friendliness of the user interface. Discovery calls to make sure your business requirements are in alignment with the ERP offerings.

6.Assess the Implementation Process

Understand what count of teams will be required here to streamline the transit. What will be ground level training required on our user front? Will there be the assistance provided post ERP Implementation? How do they plan for Data Migration activities post the implementation?

By carefully evaluating such factors and ensuring an ERP aligns with your business requirements, you can make an informed choice that will support your organization’s growth and efficiency. 

NetSuite ERP stands out as a robust option. It offers a comprehensive features that adapts to diverse business needs while providing reliable scalability, financial control, and process automation. Choosing NetSuite can help your business streamline operations, enhance decision-making, and stay agile in a competitive market.

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IT Project Management Methodologies in Routine NetSuite User Activities https://blog.odecloud.com/work/know-how-tutorial-blog/it-project-management-methodologies-in-netsuite-user-activities/ Tue, 08 Oct 2024 12:00:00 +0000 https://blog.odecloud.com/?p=18841 Explore how NetSuite effectively integrates IT project management methodologies into its overall ERP processes.

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Project Management involves guiding a team’s efforts to meet the goals of a project while adhering to certain limitations. Each project typically develops its own unique research and development processes. 

However, the Oracle NetSuite framework aligns well with many of these approaches by outlining a clear course of action. In cases where a particular methodology is not established, Oracle NetSuite combines the best elements from various methods. 

Below, we explore how NetSuite effectively integrates IT project management methodologies into its overall ERP processes.

Project Management Methodologies Used in NetSuite

Agile and Scrum Based Method

This methodology talks more about a flexible, iterative build process. While it consists of a set of processes to be followed in each phase, we have NetSuite’s SuiteBuilder and SuiteFlow which are in itself a NetSuite tool for following the Agile Methodology of building a process and adhering to it.

It can be further divided into parts to attain a goal like we have our Sprints in Scrum methodology.

Kanban and Lean Method

These methods aim at reducing wasting time and resources to boost productivity. NetSuite’s Project Management is a best fit for this as it promotes billing as you use methods with incremental timesheet billing options. For in-depth Project Management with exclusive time monitoring to check productivity in place, we can use NetSuite OpenAir too. This helps in categorizing activities by their values in the process.

Six Sigma Method

The Six Sigma is a 5 step method – Define, Measure, Analyze, Improve and Control.

This aims at problem resolution. NetSuite uses its SuiteAnalytics to define measures and analyze the situation to move further with its improvement and control using SuiteBuilder, SuiteScripts and SuiteFlows to customize forms and workflows to act within the defined protocols for a business to move smoothly and sail its boat within the legal statutes.

Waterfall Method

Waterfall is the simplest IT project management method of all for planning and executing projects. The next step is dependent on the prior step and this sequence continues. All the steps for execution are determined and defined at the beginning of the project and have to be completed one-by-one in a systematic manner to get the desired results at the end of the project.

NetSuite SuiteFlow is one such example of generating actions based on the triggers selected on the form on screen. It executes all the actions in a defined sequence based on the user action configured at the backend.

Of all the given strategies, the one which NetSuite follows by default is the Waterfall method. It has all its forms interlinked and interdependent which makes it mandatory to follow one step at a time with adhering to each based on line-wise priority.

Thus, NetSuite implements all the project management strategies to the best of its use in daily NetSuite activities performed by a user to create a sense of belonging for each action based on the Project Management strategies.

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ERP Change Management Plan for Success https://blog.odecloud.com/work/it-strategy-blog/erp-change-management-plan-for-success/ Thu, 26 Sep 2024 12:14:00 +0000 https://blog.odecloud.com/?p=18877 Change Management has always been a hiccup during the ERP transformation process. Throughout the transition, there are employees who may be reluctant and require training, along with a management process that must be reviewed and approved at every step Migrating employees to new systems, rules, and procedures is a critical process that requires careful planning […]

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Change Management has always been a hiccup during the ERP transformation process. Throughout the transition, there are employees who may be reluctant and require training, along with a management process that must be reviewed and approved at every step

Migrating employees to new systems, rules, and procedures is a critical process that requires careful planning and execution to ensure a smooth transition and minimize disruption to operations.

To address these challenges and ensure a successful migration, here’s a list of essential steps for a successful ERP Change Management Plan.

6 Essential Steps for a Successful ERP Change Management Plan

Here is a list of must haves in an ERP Change Management Checklist as follows:

1. Analyze

Access impact of change.

Approach all levels of management in this study to build a case for change.

Identify opportunities and risks of the new platform and its suitability to existing business processes.

2.Risk Assessment

Understand your current workforce age dynamics before bringing in the new ERP in effect. Older generations are always reluctant to change and will take a considerate amount of time to adapt and accept the new ERP. Conduct a readiness assessment to analyze the bandwidth for it.

3. Bring in Strong Leaders to Cater the Change Culture

A change needs to be handled in a proactive as well as sensitive manner. Organizations need to identify and bring in leaders to make this process filled with trust and impact; both!

4. Communication Plan

Tailor your messages as per the audience.

Put up disclosures, milestones, objectives, and transition processes in an order with the current workforce.

Develop a trust amongst employees for the end goal of adapting to the new system.

5. Workforce Enablement

Address employee fears and concerns.

Give employees a breathing space into their new roles in the system.

Arrange group training sessions explaining all the security norms while implementing the transition process.

6. End User Training

Perform onboarding training sessions for the new active system in place.

Engage employees in system audit activities to understand the system better and self-monitor their work.

Customize your ERP training. Introduce online and offline training schedules to suit every employee’s comfort.

An effective ERP Training Strategy can go a long way towards mitigating employee resistance.

Takeaways

Thus, an ERP Implementation can be simple, or complex based on the various factors like size of the organization, crowd of the organization and a willingness of managing the transition chaos in the system.

However, not taking charge of an ERP change management can blister a serious ERP failure!By prioritizing ERP change management, you can equip your workforce with the confidence to embrace the new system.

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6 Ways to Save Ourselves from CSV Import Errors https://blog.odecloud.com/work/it-strategy-blog/6-ways-to-save-ourselves-from-csv-import-errors/ Thu, 12 Sep 2024 12:02:00 +0000 https://blog.odecloud.com/?p=18800 CSV Imports are the real pain of data migration! With restrictions of 20000 lines in each pickup file comes along the tedious data management to test the validity and verification of data! One mistake and the list of errors blacks up our import cycle and makes us sit with a series of resolution to re-import […]

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CSV Imports are the real pain of data migration!

cvs import error icon

With restrictions of 20000 lines in each pickup file comes along the tedious data management to test the validity and verification of data!

One mistake and the list of errors blacks up our import cycle and makes us sit with a series of resolution to re-import the file back before we can proceed with the next portion of data migration.

Thus, CSV Imports are a big trouble to shoot before we could process further our data into NetSuite system.

To avoid these potential CSV Import Errors, here are several ways we could save the bait and make the entire CSV Imports a lot easier.

How to Prevent CSV Import Errors?

1. TRIM Spaces

The real challenge is resolving the SPACE errors while importing records. This especially comes as a challenge while dealing with email records and names.

To help here out comes the TRIM formula! (Formula – TRIM(cell))

Done! This gives us records without any extra spaces to upload via CSV.

2. PROPER Spellings

Another trouble in filling out direct data is of using uneven capital letters under any forms.

To help resolve this, we have the PROPER formula to rescue;

(Formula – PROPER(cell))

This will help us to streamline data in grammatically correct sequence with capital letters to be used only wherever required.

You can also go in with Format Painter and apply a same formatting across rows/columns.

3. Triple Check Grammatical Errors for Custom Fields

A slight change in pronunciation of Custom Fields will only create Havoc as NetSuite will not sync with the related records and will not trigger auto-fill correctly and the series of data being left out will move in dominos!

Be super specific with every colon and semi-colon which is a part of your spelling too.

Thus, apply for the TRUE formulas and re-check Custom Records thoroughly before any upload into the system.

4. Use Differentiable External Ids

While NetSuite creates its own Internal Ids, it becomes at most imp for us to have our related External Ids in hand which are very easily differentiated amongst the variety of records we have.

Example – Customer records can have Ids beginning from CUS while Vendor Records have VEN and so on….

5. Fill All Mandatory Columns

Irrespective of whether data was provided by client or not! Fill in dummy data with relevant reference to the principle record to avoid any blank field errors.

6. Check for Formatting Requests Set-up under General and User Preferences

Especially the Date and Numbering Formats! Any deviation from these might lead to non-pickup of details from the CSV File leading to errors.

Thus, using these tips and tricks will save you from the wrath of answering validation errors and reducing rounds of CSV Imports; making your 1st step towards Data Migration smoother.

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Systems Audit Checklist For A Company At A Glance https://blog.odecloud.com/work/it-strategy-blog/systems-audit-checklist-for-a-company-at-a-glance/ https://blog.odecloud.com/work/it-strategy-blog/systems-audit-checklist-for-a-company-at-a-glance/#respond Thu, 13 Jun 2024 09:00:00 +0000 https://blog.odecloud.com/?p=18504 Systems Audit is a mandatory tick-off item for IT Auditors to capture the IT sanity for business operations. It gives a comprehensive dive into organization’s IT infrastructure to check for regulatory and network compliance in addition to monitor the status of disaster management plans of the company. Thus, keeping the entire IT Team on toes […]

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Systems Audit is a mandatory tick-off item for IT Auditors to capture the IT sanity for business operations. It gives a comprehensive dive into organization’s IT infrastructure to check for regulatory and network compliance in addition to monitor the status of disaster management plans of the company.

Thus, keeping the entire IT Team on toes is essential. Here are various methods to prepare your organization’s IT Department and Infrastructure for a detailed Systems Audit.

1. Security Log Reports

Prepare and maintain a security log for all the users and their activities using a time bar. This helps in catching cyber-attacks if attackers are cloning and disguising to be one of the organizations employees.Delete dormant accounts. Check for change in employee roles and review to delete the dormant role access.

2. Putting up a System Closure

Try to customize your systems to close for employee activities unless specifically approved for weekends. Add a stop clock for employee activities in system post a standard working time hour. Putting data entry restrictions can help identify malicious flags. This protects the system from any kinds of data breach and instils data integrity.

3. Keep Documentation in Check

This applies to both online and offline documentation. Be it details of an Anti-Virus software’s definition of virus being updated or having checklist for regular IT firewall testing, everything must be documented and provided as asked by the System Auditors. Routine compliances with valid licenses should be in place is green flag for IT Audits.

4. Security Policies and Employee SOPs

Majority of data breaches come from human error and misuse.

There should be defined IT SOPs for every employee to follow. Any restricted website access should be granted against a ticket defining the purpose and duration of access. Passwords should be defined as per policy and should updated at regular intervals. Employee must be given mandatory IT Security Trainings to help protect the organization from tail-gating and cyber masking.

  5. Data Backup

Data is the backbone for every organization. Losing access to data or losing data altogether is the worst one can be hit by calamity.

Daily backup of data should be maintained with at most security. Test backup for applications. Test the data recovery process. Check the status for deleted files. What happens when someone tries to restore deleted data. Results of all these tests should be kept handy for any kind of auditor testing.

6. Disaster Recovery Plan

When a disaster strikes, how well can an organization accommodate for recovery. This being a part of data recovery, must be evaluated from all angles to minimize loss and guarantee data retraction in the decided time frame as per the plan. Maintain a Recovery Objective Deck at disposal to support the organization Disaster Recovery Plan.

7. Physical Assets and Network Performance

Downtime in IT environment can be risky as well as costly. Be it electricity outage or network outage, both have significant impact on productivity of the entire organization at one go. Have regular evaluation of CPU, RAM, Bandwidth and other technical compliances in place to overcome these challenges and have a smooth IT Audit.  

8. System Upgrades and Development

Top of all, it is important to check and review system upgrades and how they are adding value to our business. Documentations and compliances must be in place to ensure security and quality of the final product used.

Thus, proper paperwork and reporting is the key to a secure IT Infrastructure enabling security protocols in place for a Systems Audit to be successful!

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ERP Testing: 10 Vital Types of Testing in Oracle NetSuite https://blog.odecloud.com/work/it-strategy-blog/erp-testing-10-vital-types-of-testing-in-oracle-netsuite/ https://blog.odecloud.com/work/it-strategy-blog/erp-testing-10-vital-types-of-testing-in-oracle-netsuite/#respond Thu, 21 Mar 2024 13:46:51 +0000 https://blog.odecloud.com/?p=18320 Delve into 10 vital ERP testing methods within Oracle NetSuite, ensuring optimal system performance and reliability for streamlined business operations

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ERP Testing

Enterprise Resource Planning (ERP) systems have become the backbone of modern businesses, streamlining operations, enhancing efficiency, and facilitating informed decision-making. However, ensuring the reliability, functionality, and security of ERP systems is paramount for organizational success. ERP Testing serves as a critical process to validate system configurations, data integrity, and performance. In this comprehensive exploration, we delve into ten essential types of ERP testing conducted within Oracle NetSuite, shedding light on their significance and impact on organizational operations.

Functionality Testing:

Functionality testing focuses on evaluating the performance of individual modules or components within the ERP system. By testing functionalities such as Order to Cash in NetSuite against specified requirements, organizations can ensure that each component operates seamlessly, meeting user expectations and business objectives.

Some tools to help with automated process testing: Xcelero – Automated Testing for NetSuite, Chassi – Process Improvement Platform

Performance Testing:

Performance testing assesses the system’s ability to handle various workloads and user interactions efficiently. By simulating real-world scenarios with multiple users performing concurrent tasks, organizations gain insights into the system’s performance capabilities, identifying bottlenecks and areas for optimization

Integration Testing:

Integration testing validates the smooth flow of data between interconnected systems, ensuring data integrity and security during transfer processes. In Oracle NetSuite, integration testing verifies the seamless exchange of data between different modules and external applications, guaranteeing interoperability and reliability.

IT Tool Control Testing:

IT Tool Control Testing focuses on evaluating the effectiveness of security measures and controls implemented within the ERP system. Measures such as two-factor authentication (2FA), login audit trails, and security questions in NetSuite are rigorously tested to identify and mitigate potential security threats and vulnerabilities.

Regression Testing:

Regression testing is essential for ensuring the stability and reliability of the ERP system, particularly after software updates or modifications. By retesting existing functionalities and verifying the impact of changes on previously resolved issues, organizations can maintain system integrity and minimize the risk of regression errors.

Smoke Testing/Patch Testing:

Smoke testing, also known as patch testing, involves targeted testing of critical functionalities or priority areas within the ERP system. This focused approach ensures that essential features are thoroughly tested before broader implementation, minimizing the risk of system failures or disruptions. This test is mostly done after a major deployment of new changes in a production environment.

Installation Testing:

Installation testing encompasses a comprehensive evaluation of the deployment process, ensuring that all mandatory requirements are met and configurations are correctly implemented. By following a predefined checklist, organizations can verify the integrity of the installation process and mitigate potential deployment issues.

Adaptability Testing:

Adaptability testing evaluates the ERP system’s ability to adapt to evolving market trends, regulatory changes, and technological advancements. By testing features such as automatic capture of forex rates in NetSuite, organizations can ensure that the system remains aligned with current industry standards and practices.

Data Handling Testing:

Data handling testing assesses the ERP system’s capability to process and manage various forms of data inputs, including characters, images, and barcodes. By validating data integrity, accuracy, and consistency, organizations can ensure reliable data management and reporting capabilities.

User Acceptance Testing (UAT):

User Acceptance Testing (UAT) is conducted by end-users to evaluate the system’s usability, functionality, and overall user experience. By involving stakeholders in the testing process, organizations can gather valuable feedback, identify usability issues, and ensure that the ERP system meets user expectations and business requirements

In conclusion, ERP testing plays a crucial role in ensuring the reliability, functionality, and security of Oracle NetSuite and other ERP systems. By adopting a comprehensive testing approach encompassing functionality, performance, integration, security, and user acceptance testing, organizations can mitigate risks, optimize system performance, and drive operational excellence. As businesses continue to evolve and embrace digital transformation, robust ERP testing methodologies will remain essential for maintaining competitive advantage and delivering value to stakeholders.

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NetSuite Consultant: Why You Need One for Your Business https://blog.odecloud.com/work/it-strategy-blog/netsuite-consultant-for-your-business/ https://blog.odecloud.com/work/it-strategy-blog/netsuite-consultant-for-your-business/#respond Thu, 12 Jan 2023 18:00:00 +0000 https://odecloud.com/?p=13388 Find the perfect NetSuite consultant for your business by partnering with OdeCloud

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Let OdeCloud find the right NetSuite consultant for your business.

There are a lot of software options to choose from out there. It can be overwhelming trying to decide which system is best for your company.

If you’re looking for a comprehensive software solution that can help with everything from accounting to inventory management, you want NetSuite.

But implementing a new system can be daunting, which is where a NetSuite consultant comes in. 

What is A NetSuite Consultant?

A NetSuite consultant is an expert in the NetSuite system and can help your business get the most out of it. They will work with you to understand your specific business needs and objectives and then tailor the system to meet those needs.

In addition, they can provide training and support to ensure that your employees are able to use the system effectively. 

What is NetSuite?

As a business owner, you may be looking to invest in new software that will help manage your company’s sales force automation or customer relationship management. When evaluating options, you may come across NetSuite – but what exactly is it? 

NetSuite is a comprehensive cloud-based business software suite that offers enterprise resource planning (ERP), customer relationship management (CRM), and eCommerce capabilities in a single integrated system.

PREVIOUS POST — NetSuite SuiteSuccess: Accelerate Your Company’s Growth

In other words, it consolidates all of your company’s important data into one convenient place.

As a result, it can save you time and money by automating tasks that would otherwise be done manually. 

What Does a NetSuite Consultant Do? 

Developing and Implementing NetSuite Customizations

One of the primary responsibilities of a NetSuite consultant is to develop and implement customizations for their clients.

This might involve customizing fields, record types, reports, page layouts, and dashboards to meet the client’s specific needs. In some cases, the consultant might also write program design specifications and estimates. 

Analyzing and Understanding Existing Software

Another key responsibility of a NetSuite consultant is to analyze and understand existing software. This includes understanding how the software works and how it could be improved to meet the client’s needs.

The consultant will also assist technical teams with change management and technical skills.  

Customizing NetSuite Fields, Record Types, Reports, Page Layouts, and Dashboards

As we mentioned earlier, one of the primary responsibilities of a NetSuite consultant is to customize various aspects of the software to meet the specific needs of their clients.

This might involve customizing fields, record types, reports, page layouts, and dashboards. In some cases, the consultant might also write program design specifications and estimates.

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Managing Mass Data Imports and Exports

Another common task that NetSuite consultants perform is managing mass data imports and exports. This might involve importing data from an old system into NetSuite or exporting data from NetSuite to another system.

Either way, the consultant must have a strong understanding of NetSuite and the other systems to ensure that the data is transferred correctly.

Creating a Process for Improving System Efficiency

NetSuite is a comprehensive cloud-based business software suite that offers enterprise resource planning (ERP), customer relationship management (CRM), and eCommerce capabilities in a single integrated system. 

However, many businesses are not getting the most out of NetSuite.

This can be due to several factors, including a lack of understanding about how to use the system, a lack of employee training, or simply not having enough time to take advantage of all NetSuite offers.

A NetSuite consultant can help you overcome these obstacles and improve your system efficiency. They will work with you to understand your specific business needs and objectives and tailor the system to meet those needs.

In addition, they can provide training and support to ensure that your employees can use the system effectively.

Provide Training

Lastly, NetSuite consultants also provide training and support to their clients. This might involve providing one-on-one training to employees or creating training materials such as user manuals and tutorials.

In some cases, the consultant might also be responsible for providing technical support to employees who are having difficulty using the system.

RECOMMENDED POST — OdeCloud’s Primary Community Goal: Growing Together in NetSuite

Benefits of a NetSuite Consultant

NetSuite is a powerful, comprehensive software solution for businesses of all sizes. It’s an all-in-one solution that covers everything from accounting and finance to inventory management and eCommerce.

NetSuite is also highly customizable, which means it can be tailored to meet the specific needs of your business.

But with all that power and flexibility comes a learning curve. That’s where a NetSuite consultant comes in. A NetSuite consultant is a trained professional who can help you make the most of your NetSuite investment.

Here are four reasons why you need a NetSuite consultant on your team.

Save Time

While NetSuite is a fairly user-friendly system, it can still be challenging to set up and troubleshoot if you’re not familiar with how it works.

This is where a NetSuite consultant can be a valuable asset to your business. A consultant can help you get your account set up correctly from the start, saving you a lot of time and frustration down the road.

They can also help you troubleshoot any problems you experience, freeing up your time so you can focus on running your business.

In addition, a consultant can offer advice on how to maximize the use of NetSuite to benefit your business. If you’re not sure whether you need a consultant, consider how much time and effort you’re willing to invest in learning how to use NetSuite.

If you’d prefer to focus on running your business, then a consultant may be your best option.

Avoid Costly Mistakes 

When you’re first starting out with NetSuite, it’s easy to make mistakes that can be costly down the road. A NetSuite consultant can help you avoid those mistakes, saving you money and ensuring that your NetSuite implementation is a success.

A NetSuite consultant is an expert in the system and knows how to get the most out of it. They can help you configure NetSuite to meet your specific business needs, and they can train your staff on how to use it effectively.

RELATED POST — NetSuite Administrator: Why Do You Need One?

A NetSuite consultant can also provide ongoing support, so you can be confident that your system is always running smoothly.

Investing in a NetSuite consultant is a wise choice for any business that wants to make the most of this powerful system. With their help, you can avoid costly mistakes, get the most out of NetSuite, and ensure that your implementation is a success.

Get Up and Running Quickly 

NetSuite is a comprehensive business management software solution that can streamline your operations, improve your visibility into your data, and help you make better decisions.

But it can also be complex to set up anduse, which is why you may want to consider working with a NetSuite consultant.

A consultant can help you get your account set up quickly so you can start using it right away. They will also train you and your team on how to use it effectively so you can start realizing the benefits of NetSuite as soon as possible.

Maximize Your Investment 

NetSuite is a complex piece of software, and it can be difficult to get the most out of it without help. A NetSuite consultant will work with you to understand your specific needs and then customize the software to meet those needs.

They will also provide ongoing support so you always have someone to turn to when you have questions or need help with something.

With a NetSuite consultant on your team, you can be confident that you are maximizing your investment in the software and getting the most value for your money.

PREVIOUS POST — What is NetSuite?

Qualities OdeCloud Looks for in NetSuite Consultants 

Business owners who are in the process of implementing or upgrading to NetSuite often face the difficult decision of whether to hire a consultant or try to go it alone.

OdeCloud takes the time to find a consultant with the following five qualities, allowing our clients to remain confident that they are making the best decision for their business.

Expertise in NetSuite Modules

When we are looking for a NetSuite consultant, we try to find someone who is an expert in multiple NetSuite tools.

This includes Record-to-Report, OneWorld, Advanced Financials, and Advanced Revenue Management and Multi-book. A consultant with expertise in these tools will be able to help clients get the most out of their NetSuite investment.

Deep Understanding of NetSuite Functionality

One of the most important qualities we look for in a NetSuite consultant is a deep understanding of how NetSuite works.

The ideal candidate will have a wealth of knowledge about all of NetSuite’s features and capabilities and will know how to optimize them to fit a client’s business’s needs.

Knowledge in OneWorld Implementations

If a client is going to be using NetSuite’s OneWorld feature, it’s especially important to find a consultant who has knowledge in OneWorld implementations.

OneWorld allows businesses with subsidiaries in multiple countries to centralize their data and operations in one system, and the ideal candidate will know how to set up, configure, and customize OneWorld correctly for a respective client.

Delivery of Configurations and Customizations Within NetSuite

Another important quality we look for is the ability to deliver configurations and customizations within NetSuite that are specific to a client’s business.

The ideal candidate will be able to take a look at the unique requirements of a respective client’s business and map them to NetSuite’s functionality, ensuring that that client gets the most out of the software.

RECOMMENDED POST — OdeCloud NetSuite Services: The Right Talent at The Right Time

Ability to Translate Customer Requirements into Solutions

A good NetSuite consultant will be able to take a client’s business requirements and translate them into workable solutions. This might be in the form of a software solution or a re-engineering initiative.

Either way, we always want to be sure that our consultants have the experience and ability to find the right solution for any OdeCloud client.

Skills in Project Management

A successful NetSuite project requires careful planning and execution. Therefore, we always make sure that our consultants have experience with developing work breakdown structures and managing projects from start to finish.

By working with an OdeCloud consultant who has strong project management skills, clients can be confident that their NetSuite project will run smoothly and deliver on its objectives. 

Flexibility and Adaptability

The world of business is constantly changing, and your NetSuite implementation will need to change with it. OdeCloud strives to look for consultants who are flexible and adaptable, and who are comfortable working in an ever-changing environment.

This quality will ensure that our consultants are able to keep up with the latest changes in NetSuite and adapt their approach as needed. 

Commitment to Excellence

When it comes to something as important as our clients’ businesses, we always want to be sure that our clients are working with a committed professional who is dedicated to providing excellence in everything they do.

We look for a NetSuite consultant who has a track record of success and who is passionate about helping businesses succeed. This commitment to excellence gives our clients confidence knowing that their project is in good hands. 

Looking for Top-Notch NetSuite Experts? OdeCloud Can Help

OdeCloud has a team of experts who are certified in NetSuite administration and development. We have experience working with businesses of all sizes, so we know how to tailor our services to meet your specific needs.

We’ll work with you to understand your business goals and objectives, and we’ll develop a customized plan to help you achieve them. 

In addition to consulting, we also offer training and support services. Our goal is to make sure that you’re able to get the most out of NetSuite and that you have the resources you need to be successful.

PREVIOUS POST — What is a NetSuite Developer?

We’ll provide you with the knowledge and skills you need to use NetSuite effectively, and we’ll be there to support you every step of the way. 

NetSuite is a complex software system, and it takes a skilled and knowledgeable consultant to get the most out of it. 

If you’re looking for a top-notch NetSuite consultant, then look no further than OdeCloud. We have the experience and expertise you need to take your business to the next level.

Contact us today to learn more about what we can do for you.

Learn more about OdeCloud NetSuite Services!

Tell us more about your business with this quick survey.

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Kill Those Long Chains of Email: How to Properly Request IT Support https://blog.odecloud.com/work/it-strategy-blog/kill-those-long-chains-of-email-how-to-properly-request-it-support/ https://blog.odecloud.com/work/it-strategy-blog/kill-those-long-chains-of-email-how-to-properly-request-it-support/#respond Tue, 23 Apr 2019 02:17:27 +0000 https://odecloud.com/?p=6389 Osar Iyamu discusses how problematic it can be when CC'ing executives on IT support requests.

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Far too often have I seen enterprise software end users Cc the leadership of their respective company on support requests in an effort to force immediate action from the IT staff.

If you work or have ever worked as a NetSuite Admin, I’m willing to bet you’ve experienced this hundreds of times, where every NetSuite bug reported to you has the CIO, CTO, CFO — sometimes even the CEO — and a bunch of unrelated people added in Cc.

For the end user submitting the request, here are three major reasons why that practice could be highly ineffective:

#1 – You’ve just lost the ability to properly escalate the issue if not addressed timely

You might think the issue you are raising might cause critical damages to the business if it isn’t fixed in a timely manner, but the reality is that more often than not, the majority of your colleagues believe the exact same thing about their particular problem.

Now, imagine you were in that C-level position, getting Cc’d on every single reported bug (many of which could be the same or similar). It’s unlikely you’d have the time or willingness to properly follow up on each of those email chains.

Considering your busy agenda and long list of priorities, you’d eventually attempt to filter out the signal from the noise in your inbox.

And I can assure you that as an employee, you definitely don’t want your emails being relegated to your managers’ spam box.

I highly recommend you hold off on Cc’ing those C-level folks unless it becomes absolutely necessary to bring an issue up the ladder.

#2 – The leadership staff has probably engaged IT’s full capacity on other critical initiatives or pressing issues

I understand no end user would raise an issue to IT if wasn’t significant to their work; however, it’s also important to understand that as an employee in a company, your issue may not even be in the list of top-10 priorities your leadership staff has already given to IT.

In my past life as a NetSuite Admin, I’ll admit that I’ve had to blacklist some “troublemaker” users. It sometimes felt that their job just didn’t keep them busy enough, so they’d always find time to dig out the most improbable defect in NetSuite.

I’d think to myself: “Dude! How did you even get to that screen? You are not even supposed to be there!”

What ended up happening is I’d always deprioritize those requests to focus on the tasks I was given by my actual boss.

It wasn’t that I intentionally wanted to disregard these troublemakers’ requests; rather, it was the reality of having a great deal of work set on my plate by those higher up the chain.

See, as a company scales and evolves, being the internal expert of a core IT system (ERP) means you become the center of every interaction between departments.

You get pulled into every single project: Marketing, Sales, Procurement, Engineering, etc. Every manager is now asking if NetSuite can do this or if NetSuite can do that….

Naturally, the request that comes from the highest authority will always take the top spot on my list.

For example, I had once blacklisted a NetSuite Financial user prior to her reporting an issue concerning the mapping of a CSV import. This forced the employee to spend an entire week manually reviewing and correcting most of the transactions imported into NetSuite each month before closing.

Meanwhile, the IT staff’s highest priority was to help make monthly financial reports available sooner for the executive staff. As expected, I spent most of my time catering to the leadership team on this initiative. What I didn’t realize then was that this CSV import was meant to facilitate and accelerate the month-end closing process. Hence making monthly financial reports available sooner for the executive staff.

Right there was a week the IT staff could have gained in this leadership initiative had I not disregarded her request so hastily to focus on what I thought was a more pressing matter.

As an end user, never think the issues you are dealing with are not significant enough to raise to IT. And most importantly, just because you were trained to perform a time-consuming task manually, don’t assume that THAT is the only way it should be done.

Your ideas matter!

#3 – You will create a lot of noise, which finally ends up burying your initial request

Unlike many other Netsuite admins and consultants, I have also worked as an end user of an ERP system, which has helped shape my perspective on this matter in ways it wouldn’t have otherwise.

And just like many other end-users, I often Cc’d a whole bunch of managers — not to mention, my entire team — in an attempt to give more authority to my requests. By Cc’ing my team, I naively had assembled a pack of wolves to hunt down the poor IT guy.

Unfortunately by the time the IT admin got to seeing the request, that single email had grown out of control into a 50+ email chain, and not a single manager had commented or given any direction other than, “Please remove me from Cc. Thanks!

At that point, what was I really supposed to expect from the IT person?

Now how do you get effective support from your IT team or NetSuite admin?

1.Find out the internal process to raise IT issues.

Does your company have a ticketing system? Is there an IT dedicated group email? If yes, this is where you start.

2. Set proper priority on your request and a realistic due date.

Setting the proper priority helps your admin better classify your request among many others he or she has to complete. But if you always set all your requests to High or Critical, you run the risk of being blacklisted. Setting a realistic due date helps your IT admin allocate the right amount of time to deliver a high quality work.

3. Always assume good intent.

Your request is not getting the traction you need? It is not always because your IT admin is slacking off. He might just be too busy.  Try to find out what is in his or her request pipeline, and see if you can help deprioritize a few things by discussing other requests from your team.

4. Escalate only if none of the above worked.

But only bring these issues up to the designated person in your organization for IT escalations, not to the entire leadership team. Most times, a one-on-one meeting, supported by proof you’ve already tried the 3 steps above, does a much better job than a convoluted email.

At OdeCloud we have built tools to help NetSuite Admins connect and stay close to end-users, and provide the proper support and solutions they need.

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